WeChat chat, online shopping, delivery orders, and the popularity of mobile phones have brought great convenience to our lives. With the intensification of aging, the proportion of people with chronic diseases, advanced age, empty nest, disability, and semi disability has sharply increased, and the demand for home care is becoming increasingly fierce. In view of the health characteristics of different populations and the urgent needs for nursing services, Xi'an International Medical Center Hospital has launched the innovative model of Internet plus nursing services. Nurses come to the hospital to provide nursing services, nursing guidance, health consultation, etc. for people suffering from diseases and with mobility difficulties, so as to further meet the diverse and multi-level health service needs of different populations.

After several months of efforts, Xi'an International Medical Center Hospital has established a Internet plus nursing service team. After many discussions and communications, the team has formulated a specific project implementation plan, improved relevant work systems, processes, emergency plans, nurse training and assessment, and other related work. This is the extension of Xi'an International Medical Center Hospital's service concept of "cherish every service, do a good job once" to every family, The social responsibility and responsibility of safeguarding the health of every citizen.

Zhang Min, director of the Nursing Department, believes that "Internet plus nursing" can solve many problems of the served, such as long waiting time in the hospital, long travel time, high risk of cross infection among people. At the same time, it is also a new path to respond to national policies and deeply develop nursing resources. By carrying out this service, we can expand the new stage of nurse career growth, effectively improve the professional skills and comprehensive professional quality of nurses. To meet the diverse and personalized needs of patients, our hospital has launched 10 offline specialized nursing home care projects, including nasal feeding tube placement, catheterization, pressure ulcer care, wound dressing change, stoma care, venous blood collection, tracheotomy care, arteriovenous tube placement care, enema, and general specialized care.


Not long ago, our hospital's internet service team provided home care services for an elderly, bedridden person with gastric tube replacement. Grandpa Lin, 93 years old, has been recovering at home since discharge due to inconvenience in activities. Due to the expiration of the gastric tube replacement time and the need for constipation, he is considering replacing the gastric tube. However, Grandpa Lin's physical activity is inconvenient, making it very inconvenient to go out.


When the family was worried about this, they learned about the Internet home nursing service of Xi'an International Medical Center Hospital by chance, and they did not hesitate to make an appointment with a specialist nurse to replace the stomach tube and enema. Before home care, the nurse had a detailed understanding of Grandpa Lin's situation on the platform and communicated with the family members. They made sufficient preparations for the use of materials, provided a dedicated home care box, and two specialized nurses verified the patient's identity and conducted professional evaluations. They carefully completed the replacement of the gastric tube and the care of defecation enema. Afterwards, the nurse not only patiently answered the doubts of the patient and family members, but also told them how to help Grandpa Lin prevent constipation at home. Skilled technology, professional care, and standardized services have received unanimous appreciation from family members. During the nursing period, the platform tracked the entire process and the nursing process was very smooth. Grandpa Lin and his family showed a comfortable smile, repeatedly expressing gratitude and sincerely praising that home care truly helped patients and also facilitated their families!

With the full implementation of Internet plus nursing services, the urgent needs of patients have been truly solved! Our Internet plus service delivers care to the community, to the patients' homes, and shines around the patients

Appointment process

1. Follow the WeChat official account "Xi'an International Medical Center Hospital Service Account"

2. Click to enter "Internet Hospital"

3. Click to enter 'Comfort Care'